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Travel Tips
Mobile
Communications
What is the cheapest, most effective and efficient way to communicate while travelling? We will be pleased to advise you on the cheapest form of communication at your chosen destination(s). Here is a list of recommended networks, as well as the complete list. Recommended | Complete
Make sure to set Network Selection to
Manual
on landing. Check your brand of phone, then select the
network using the following commands (may vary by model):
Nokia Settings, Phone
settings, Network Selection, Manual
Motorola Network Selection, Available Networks Sony Ericsson Connectivity, Mobile networks, Search mode, Manual Samsung Network Selection, Settings, Network Services, Network Selection, Manual LG Menu, Settings, Connectivity, Network, Network selection, Manual Siemens Setup, Network, Configuration, AutoNetwork remove tick, Change Network Alcatel Menu, Services, Networks, Operator, Mod, select Manual Panasonic Menu, Networks, New Network Philips Menu, Network, Reregister There are some who would opt for phone cards and hired phones. In India (which has some of the lowest mobile phone charges in the world), Reliance India Mobile phone cards are recommended. In countries that do not use the standard 800/1800/1900 Mhz (or Triband) GSM system, prepaid cards with a phone, for which you will have to pay a deposit, are more economical (due to the need for a special handset). CDMA and other specific system handset destinations include: Japan, USA, S. Korea and Canada. However, Limited dual-band GSM coverage using special handsets are being / will be introduced progressively in these countries too. The largest provider of Mobile Telephony in Sri Lanka is Dialog Axiata PLC, a subsidiary of Axiata Group (formerly Telekom Malaysia). Full List of Roaming Networks
1. Dual Number SIM cards
Line 1 (existing number) and Line 2 allows you to have your 2nd number (another mobile number) with the same features as in Line 1 with rental of LKR 100 per month. Once you obtain your Line 2 SIM, you can transfer your existing Roaming connection to the second number. In this way, you could give out only the second number to those whom you would like to keep in touch with while roaming and avoid unnecessary calls. Note: Caller Line Identification (CLI) is not supported while roaming, with a few exceptions. Diverting calls (from Line 1 to Line 2) or (from Line 2 to Line 1) is free of charge while in Sri Lanka. Cost Dual SIM card + Local Call Deposit LKR 3,000 2. Call Home Facility a) What is Call Home / SMS home? This is a new feature introduced by Dialog GSM, which enables you to call at the cost of an incoming call while roaming + a fixed premium. SMS Home is a feature which allows you to SMS a Dialog phone in Sri Lanka for just Rs. 5 + taxes. Example: Calling Sri Lanka as normal from UK while roaming LKR 310 per min. (approx) Calling Sri Lanka using Call Home from UK LKR 35 + local taxes per min. b) How do I use Call Home? Simply dial *#100*+94xxx xxx xxx# (Underlined is the number in Sri Lanka including the area code) Replace + with 00 if above is not successful c) How do I use SMS Home? Simply dial *#101*+9477x xxx xxx# or failing which *#101*009477x xxx xxx#
(Underlined is the Dialog number in Sri Lanka)
You will get a blank screen to type in your SMS, then press send.
Please note:
* This feature is network dependent and is not supported by all networks. If you face any difficulties using this facility, then please try switching to a different network. * This is not supported in UAE, and is not practical in India roaming rates are much higher than local rates. * The above tariffs exclude Taxes, MSL & Service charge of 17.5%.
Download list of networks supporting this feature
DiaText Logon to Dialog and send messages from anywhere in the world for just Rs. 1 + taxes. Unlike the other two, this is available to post-paid customers only. 3) Call Screening This service will simply filter all your unwanted incoming calls while roaming, and allow up to 10 important numbers that you would like to receive calls from while roaming since CLI is not supported. Registration Fee: LKR 500 Monthly rental: LKR 50 a) How can I get it activated? All you have to do is fill in the Call Screening form, attach your NIC copy and call over at the Value Added Service Counter. Alternatively, call the roaming hotline 0777-999777 to activate the service, and then try the following instructions after the service has been activated. i. How to add the 10 numbers to my Profile CS<space>ADD<space><mobile number 1><, or space><mobile number 2>...<mobile number 10> and send to 8892 ii. How to delete numbers CS<space>DEL<space>< mobile number 1><, or space><mobile number 2> and sent to 8892 iii. How to setup reply SMS for those who tried to reach you CS<space>REPLY<SPACE><message> and sent it to 8892 iv. How to delete an SMS reply message CS<space>REPLY<SPACE>DEL and send it to 8892 v. How to view my profile (list of numbers entered) CS<space>PROFILE and send it to 8892 vi. How to Switch CALL SCREENING On and Off CS<space>ON and send it to 8892 (prior to depature) CS<space>OFF and send it to 8892 (upon arrival) Please note: The above service works only while roaming. You need to Divert "All Calls" to +94777012012 in order for it to work prior to leaving Sri Lanka. 4) Missed Call Alert For whatever reason your phone is unreachable while you are roaming, Missed Call Alert by SMS will tell you exactly which number you missed the call from, and when. Therefore, you are guaranteed never to miss another call, even when your phone is switched off while roaming. How to Activate Missed Call Alert Simply divert your calls to +94777012012 How to De-Activate Missed Call Alert Select "Cancel All Diverts" from your phone menu For more information, please contact: Automatic International Roaming Dialog Telekom PLC International Roaming Service Center 475, Union Place, Colombo 02, Sri Lanka. Roaming Hotline: +94 777 999 777 Fax: +94 114 717 142 Back to Travel Tips |
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